DUTIES AND RESPONSIBILITIES:

• Set up picnics, patios, and other special events, ensuring that everything is ready prior to guests arriving (may include moving tables/chairs, setting up chafing dishes, etc).
• Oversee all aspects of the events, ensuring that guests’ needs are being met, and that food/drink service is flawless.
• Ensure proper food handling and alcohol service from staff to guests.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Ensure guest satisfaction through high standards of customer service.
• Adhere to safety standards for staff and guests.
• Ensure a quality appearance of the event areas at all times; ensure that all workstations remain clean.
• Maintain level of inventory for areas throughout shift: orders replacement stock as necessary.
• Analyze and resolve all guests’ problems; defer to managers when necessary.
• Clean up and close down all event areas, ensuring everything is clean and organized.
• Perform other duties as assigned.

QUALIFICATIONS:

• Experience in the food & beverage industry and/or customer service a strong asset.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to multi-task and work efficiently in changing and varying environments.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• High energy and ability to work in a fast-paced environment.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for the majority of shifts.
• Ability to perform normal lifting of stock up to 40 pounds.

DUTIES AND RESPONSIBILITIES:

• Supervise and assist staff within concession (cashiers, cooks, bartenders, runners).
• Ensure quality of products and accurate preparation of all food and beverage items.
• Ensure proper food handling and alcohol service from staff to guests.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Ensure guest satisfaction through high standards of customer service.
• Adhere to safety standards for staff and guests.
• Operate and troubleshoot POS system and payment processing systems.
• Ensure a quality appearance of the concession stand at all times; ensure that all workstations and the back of concession and storerooms remain clean.
• Maintain level of inventory for stand throughout shift, order replacement stock as necessary.
• Oversee and participate in stand set-up and closing procedures; balance inventory to cash, and close out the point-of-sale system with appropriate reports.
• Investigate discrepancies in monies and inventories with managers.
• Analyze and resolve all guests’ problems; defer to managers when necessary.
• Perform other duties as assigned.

QUALIFICATIONS:

• Previous cash handling/cashier experience required.
• Previous experience as a concession attendant or other food service worker preferred.
• Previous supervisory experience preferred.
• Basic math skills; ability to accurately account for cash and inventory.
• Strong verbal and written communication skills – ability to communicate with team members and prepare written stand reports after each event.
• Strong time management and organizational skills; able to direct the work activities of several associates simultaneously and plan ahead.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.

PHYSICAL REQUIREMENTS:

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to remain stationary for entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.

DUTIES AND RESPONSIBILITIES:

• Supervise and assist other kitchen staff within concession.
• Set up and operate kitchen equipment.
• Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
• Ensure quality of products and accurate preparation of all food items.
• Ensure proper food handling from staff.
• Become educated with all menu items and able to assist guests/staff with questions pertaining to food allergies and sensitivities.
• Adhere to safety standards for staff and guests.
• Clean equipment properly according to correct procedures.
• Ensure a quality appearance of the concession stand at all times; ensure that all workstations and the back of concession and storerooms remain clean.
• Keep the workstation clean, organized, sanitized, and sufficiently stocked.
• Analyze and resolve all staff issues; defers to managers when necessary.
• Perform other duties as assigned.

QUALIFICATIONS:

• Cooking experience required (line cook, restaurant cook, or prep cook).
• Previous supervisory experience preferred.
• Strong verbal and written communication skills – ability to communicate with team members and prepare written stand reports after each event.
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Strong time management and organizational skills; able to direct the work activities of several associates simultaneously and plan ahead.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Accuracy and speed in executing assigned tasks.
• Food Handler’s certification is required.

PHYSICAL REQUIREMENTS:

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to remain standing for entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Greet guests, communicate offerings, and answer any guest questions in a friendly manner.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Serve food and beverage items in correct proportions, following proper sanitation guidelines.
• Participate in the set-up of the concession, arranges inventory, notifies supervisor of any inventory deficiency or shortages.
• Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
• Record all transactions via the point-of-sale system and inform guests of the amounts owed.
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills: ability to communicate with guests and receive orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Smart Serve certification is an asset.
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Follow supervisor's assignments for opening and closing procedures, as well as food production.
• Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Set up and operate kitchen equipment.
• Clean equipment properly according to correct procedures.
• Keep the workstation clean, organized, sanitized, and sufficiently stocked.
• Work cooperatively with co-workers and management.

QUALIFICATIONS:

• Cooking experience preferred (line cook, restaurant cook, or prep cook).
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Food Handler’s certification is an asset.
• Accuracy and speed in executing assigned tasks.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Provide premium level quick service carrying trays of non-alcoholic beverages and candy throughout the stands.
• Offer up-beat, energetic sales to guests; encourage upsells.
• Be familiar with drink and food choices, so as to answer questions and make suggestions.
• Calculate order totals mentally and process payments accurately.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Perform other duties as required.

QUALIFICATIONS:

• Must have a positive and bubbly attitude.
• Strong mental math skills; ability to accurately account for cash and inventory.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing and climb stairs for the entire duration of shift.
• Ability to carry up to 30 pounds for long periods of time.

DUTIES AND RESPONSIBILITIES:

• Provide premium level quick service carrying trays of alcoholic beverages (beer and coolers) throughout the stands.
• Offer up-beat, energetic sales to guests; encourage upsells.
• Be familiar with drink choices, so as to answer questions and make suggestions.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Calculate order totals mentally and process payments accurately.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Perform other duties as required.

QUALIFICATIONS:

• Must have a positive and bubbly attitude.
• Strong mental math skills; ability to accurately account for cash and inventory.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience.
• Smart Serve certification is required (must be 18+).
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing and climb stairs for the entire duration of shift.
• Ability to carry up to 30 pounds for long periods of time.

DUTIES AND RESPONSIBILITIES:

• Greet guests, communicate offerings and answer any guest questions in a friendly manner.
• Become educated with all menu items and able to assist guests with questions.
• Mix, pour, and serve basic alcoholic drinks in accordance to menus and liquor laws.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Serve beverage items in correct proportions, following proper sanitation guidelines.
• Participate in the set-up of the kiosk, arrange inventory, notify supervisor of any inventory deficiency or shortages.
• Assist in counting inventory prior to and after shift.
• Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
• Record all transactions via the point-of-sale system and inform guests of the amounts owed.
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills: ability to communicate with guests and receive orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Locate and deliver products to various locations in the ballpark as required.
• Receive, organize, and restock products in respective areas.
• Sort beer cans and other recycling.
• Assist in inventory counts.
• Ensure loading dock and warehouse is kept clean and organized.
• Clean floors and other areas as needed.

QUALIFICATIONS:

• Highly organized and paying attention to detail.
• Effective communication skills: ability to communicate with guests and deliver products.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• 18+ is an asset (to be able to transport alcohol).

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for majority of shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Perform opening and closing duties as directed by the manager or supervisor.
• Keep food and beverage items stocked, deliver necessary stock to various areas of the ballpark.
• Ensure coffee is brewed fresh and delivered to appropriate areas.
• Deliver food and beverage items to guests in the stands and in the suites.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Keep the back of concessions clean and organized; wash dishes and sweep/mop as necessary.
• Assist other concession staff in their duties.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Previous food and beverage experience is an asset.
• Smart Serve certification is a strong asset (18+).
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to climb stairs multiple times throughout shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Perform opening and closing duties as directed by the manager or supervisor.
• Keep food and beverage items stocked in Skysuites and Skysuite Concessions.
• Deliver food and beverage items from the concourse to guests in the suites.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Keep Skysuite Concessions clean and organized, sweep/mop as necessary.
• Assist in running food from Skysuite Kitchen to the suites.
• Assist in keeping Skysuite Kitchen clean and organized, wash dishes as necessary.
• Assist servers in setting up and cleaning suites.
• Assist other concession staff in their duties.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Previous food and beverage experience is an asset.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to climb stairs multiple times throughout shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Ensure guest satisfaction through the highest standards of customer service, anticipating the needs of guests and exceeding their expectation.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Provide suggestions and upsells to guests. 
• Deliver food and drinks to guests, ensuring expediency and accuracy of each order.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Restock suites as needed, ensure suites are kept clean and organized.
• Record all transactions via the point-of-sale system and run tabs for guests for the duration of the game.
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Help keep food and beverage items stocked in Skysuites and Skysuite Concessions.
• Deliver food and beverage items from the concourse to guests in the suites.
• Keep Skysuite Concessions clean and organized, sweep/mop as necessary.
• Assist in running food from Skysuite Kitchen to the suites.
• Assist in keeping Skysuite Kitchen clean and organized, wash dishes as necessary.
• Assist other concession staff in their duties.

QUALIFICATIONS:

• Experience in the food & beverage industry.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to multi-task and work efficiently in changing and varying environments.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• High energy and ability to work in a fast-paced environment.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for the majority of shift.
• Ability to perform normal lifting of stock up to 30 pounds.

DUTIES AND RESPONSIBILITIES:

• Ensure guest satisfaction through the highest standards of customer service, anticipating the needs of guests and exceeding their expectations.
• Greet guests as they arrive on the suite level, checking their tickets, and directing them to their suite.
• Help guests with their inquiries or needs, deferring to the correct people when needed.
• Assist in restocking suites as needed.

QUALIFICATIONS:

• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Friendly and professional attitude at all times.
• Smart Serve certification is required (must be 18+).
• Bilingualism is an asset.
• High energy and ability to work in a fast-paced environment.

PHYSICAL REQUIREMENTS:

• Ability to remain standing for the majority of shift.
• Ability to perform normal lifting of stock up to 30 pounds.

DUTIES & RESPONSIBILITIES SUMMARY:

Parking Lot Attendants are responsible for managing game day operations within Blue Cross Park’s surface parking lots. Parking Lot Attendants are often the first point of contact in creating a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

PRIMARY RESPONSIBILITIES:

• Control/monitor entrance all guests and employees into the Blue Cross Park lots.
• Provide all guests a positive first impression by offering excellent customer service.
• Be familiar with credit and debit card point of sale (POS) terminals.
• Address all problems and concerns in a timely manner.
• Keep all traffic flowing into the parking lots.
• Monitor parking lots for safety and security of guests, employees, and vehicles.
• Provide guests with directions and other venue information.
• Direct guests and employees to available parking spaces while maximizing the number of vehicles per lot.
• Direct guests on how to properly pay or use parking vouchers.
• Perform other duties as assigned.

QUALIFICATIONS:

• Prior parking experience strongly preferred but not required.
• Ability to maintain composure in stressful situations.
• Ability to problem solve efficiently.
• Must be polite, friendly and possess excellent interpersonal skills.
• Ability to multi-task.
• Must be able to work independently with minimal supervision and as part of a team.
• Effective oral communication and writing skills.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Must be able to stand or walk constantly for an extended length of time.
• Must be able to work indoors and outdoors in all weather conditions.

DUTIES & RESPONSIBILITIES SUMMARY:

Goldeyes Ticket Office Window Attendants play a critical role in the overall fan experience at Blue Cross Park. They are responsible for executing ticket transactions for the Goldeyes and other special events. Interactions will consist of single event ticket purchases, ticket exchanges, will call transactions, troubleshooting issues with digital tickets and future event related ticket sales while using soft skills like active listening and anticipating customer needs. Ticket Office Window Attendants must perform their duties in an efficient and professional manner and must be outgoing, reliable and conscientious.

PRIMARY RESPONSIBILITIES:

• Conduct single event ticket sale transactions at the Ticket Office window and over the phone.
• Communicate to guests information regarding Blue Cross Park seating, ticket prices, ticket-related products, promotions, and policies.
• Assist customers by processing, printing, or accessing their mobile ticket orders.
• Up-sell and cross sell on all inbound inquiries.
• Performs other duties as assigned.

QUALIFICATIONS:

• Strong customer service skills.
• Basic knowledge, understanding, and comfortability with tablets and similar devices.
• Data entry skills.
• Work well in fast-paced environment.
• Cash-handling ability and familiarity with processing credit and debit card transactions using point of sale (POS) devices.
• Understanding of the Blue Cross Park layout including seating configuration and hospitality spaces.
• Retain knowledge pertaining to the different types of tickets and their amenities
• Excellent verbal and written skills.
• Ability to multi-task and adjust to rapidly changing business processes.
• Active listening and attention to detail.
• Self-sufficient and dependable.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Must be able to stand or walk constantly for an extended length of time.
• Exposure to high noise level.
• Frequent visual/auditory attention.

DUTIES AND RESPONSIBILITIES SUMMARY: 

The Replay/Robo Camera Operator plays a key role in enhancing the game day entertainment experience for our fans. The operator will operate proprietary replay equipment and remote cameras for the Blue Cross Park video board and live stream of Winnipeg Goldeyes games.

PRIMARY RESPONSIBILITIES:

• Pre-game verification of ballpark equipment.
• Daily operation of replay equipment.
• Marking and organizing of video clips to facilitate future retrieval.
• Framing of remote camera shots for live baseball productions as directed.
• Independent positioning of remote camera depending upon the situation on-field.
• Troubleshooting of issues with replay devices, remote camera, and equipment.

QUALIFICATIONS:

• Strong knowledge of baseball & American Association rules.
• The ability to identify Goldeyes and opposition players.
• Schedule flexibility (weekends and evening availability are required).
• Must be able to operate in a live production environment.
• Must be able to work independently as well as in a team environment.
• Must be able to communicate clearly, multitask, and prioritize.
• Must be able to react quickly and adjust to change on the fly.
• Must be able to handle fast-paced & high-pressure situations.
• Experience in live video and/or production is an asset.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Sitting for prolonged periods of time.

DUTIES AND RESPONSIBILITIES SUMMARY: 

Goldeyes video camera operators are primarily responsible for capturing high-quality visuals of baseball games and other events by setting up and operating camera equipment, selecting appropriate angles and shots, following the action on the field, and communicating effectively with the production crew to ensure smooth broadcast coverage, all while adhering to the producer’s and director’s vision and maintaining technical proficiency with camera settings and functionality. 

PRIMARY RESPONSIBILITIES:

• Working with producers and directors to determine all aspects of required shots.
• Providing practical and creative input to production planning.
• Selecting, assembling, and positioning of equipment (cameras, tripods, etc.).
• Following game scripts and production schedules.
• Capturing quality visuals of live game action and promotions from various camera positions. Video is used for the live stream of games on AABaseball.TV, the in-house videoboard, and Goldeyes social media and marketing materials.
• Troubleshooting of technical or practical issues that may arise with cameras and other equipment.
• Remaining attentive and focused at all times.
• Performing other duties as assigned.

QUALIFICATIONS:

• Strong knowledge of baseball and related terminology an asset. 
• Ability to identify Goldeyes’ and opposition players and positions.
• Experience operating in a live video production environment and/or previous experience as a video camera operator for live sports events.
• Ability to work independently as well as in a team environment.
• Experience operating relevant equipment (cameras, tripods, etc.).
• Ability to communicate clearly, multitask, and prioritize.
• Ability to react quickly, adjust, and adapt.
• Ability to handle fast paced and high-pressure situations.
• Ability to understand and follow game scripts and production schedules.
• Attention to detail.
• Schedule flexibility (availability to work weekends, evenings, some holidays between May 20 and September 21).

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Constant sitting, standing, walking, bending, reaching, and repetitive motions.
• Ability to remain seated or standing for long periods.
• Ability to perform normal lifting and carrying of equipment up to 25 pounds.