Are you a self-starter who can generate sales through proactive strategies? Can you create initiatives that engage all types of Fans?

DUTIES & RESPONSIBILITIES SUMMARY:

As a Group Sales Representative for the Winnipeg Goldeyes, you will play a key role in driving revenue and creating a memorable fan experience. Your primary responsibility will be to sell and promote various ticket packages, including group outings, while providing exceptional customer service.

PRIMARY RESPONSIBILITES:

• Surpass defined targets by closing sales for Group Ticket packages and Hospitality areas incluging: Birthday Parties, Team Windups, Picnic Park Rentals, Patio Rentals, and Skysuite Rentals.
• Establish a “pipeline” of viable Groups for present and future seasons. Make 30+ daily calls (cold, warm and callbacks) using supplied contact lists for: Local Businesses, Individuals, Youth Sports Teams, Church Groups, and Social Groups.
• Maintain solid reporting of call outcomes and list organization.
• Build relationships with Group Leaders. Provide superior customer service at every step of the process, including after the sale and focus on building rapport with new and existing groups to better understand their unique goals for their group event, and how we can achieve those goals with them at the ballpark.
• Assist in ballpark Ticket Operations year-round. Process renewals and new purchases via phone, email and in-person. Package mailouts, as needed.
• Work all Goldeyes home games in a position to be determined.

QUALIFICATIONS:

• Minimum of one (1) year experience in outbound sales preferred.
• Group and B2B sales experience (in the sports industry) considered an asset.
• Strong communication and customer service skills and experience.
• Excellent time and territory management skills.
• Working knowledge of Tixr and use of a CRM system considered an asset. Training provided.
• Must be flexible and willing to work evenings, weekends, and holidays, on an as needed basis.

DUTIES AND RESPONSIBILITIES:

• Supervise and assist other kitchen staff within concession.
• Set up and operate kitchen equipment.
• Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
• Ensure quality of products and accurate preparation of all food items.
• Ensure proper food handling from staff.
• Become educated with all menu items and able to assist guests/staff with questions pertaining to food allergies and sensitivities.
• Adhere to safety standards for staff and guests.
• Clean equipment properly according to correct procedures.
• Ensure a quality appearance of the concession stand at all times; ensure that all workstations and the back of concession and storerooms remain clean.
• Keep the workstation clean, organized, sanitized, and sufficiently stocked.
• Analyze and resolve all staff issues; defers to managers when necessary.
• Perform other duties as assigned.

QUALIFICATIONS:

• Cooking experience required (line cook, restaurant cook, or prep cook).
• Previous supervisory experience preferred.
• Strong verbal and written communication skills – ability to communicate with team members and prepare written stand reports after each event.
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Strong time management and organizational skills; able to direct the work activities of several associates simultaneously and plan ahead.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Accuracy and speed in executing assigned tasks.
• Food Handler’s certification is required.

PHYSICAL REQUIREMENTS:

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to remain standing for entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Follow supervisor's assignments for opening and closing procedures, as well as food production.
• Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Set up and operate kitchen equipment.
• Clean equipment properly according to correct procedures.
• Keep the workstation clean, organized, sanitized, and sufficiently stocked.
• Work cooperatively with co-workers and management.

QUALIFICATIONS:

• Cooking experience preferred (line cook, restaurant cook, or prep cook).
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Food Handler’s certification is an asset.
• Accuracy and speed in executing assigned tasks.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Provide premium level quick service carrying trays of non-alcoholic beverages and candy throughout the stands.
• Offer up-beat, energetic sales to guests; encourage upsells.
• Be familiar with drink and food choices, so as to answer questions and make suggestions.
• Calculate order totals mentally and process payments accurately.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Perform other duties as required.

QUALIFICATIONS:

• Must have a positive and bubbly attitude.
• Strong mental math skills; ability to accurately account for cash and inventory.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing and climb stairs for the entire duration of shift.
• Ability to carry up to 30 pounds for long periods of time.

DUTIES AND RESPONSIBILITIES:

• Provide premium level quick service carrying trays of alcoholic beverages (beer and coolers) throughout the stands.
• Offer up-beat, energetic sales to guests; encourage upsells.
• Be familiar with drink choices, so as to answer questions and make suggestions.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Calculate order totals mentally and process payments accurately.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Perform other duties as required.

QUALIFICATIONS:

• Must have a positive and bubbly attitude.
• Strong mental math skills; ability to accurately account for cash and inventory.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience.
• Smart Serve certification is required (must be 18+).
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing and climb stairs for the entire duration of shift.
• Ability to carry up to 30 pounds for long periods of time.

DUTIES AND RESPONSIBILITIES:

• Greet guests, communicate offerings and answer any guest questions in a friendly manner.
• Become educated with all menu items and able to assist guests with questions.
• Mix, pour, and serve basic alcoholic drinks in accordance to menus and liquor laws.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Serve beverage items in correct proportions, following proper sanitation guidelines.
• Participate in the set-up of the kiosk, arrange inventory, notify supervisor of any inventory deficiency or shortages.
• Assist in counting inventory prior to and after shift.
• Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
• Record all transactions via the point-of-sale system and inform guests of the amounts owed.
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills: ability to communicate with guests and receive orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Locate and deliver products to various locations in the ballpark as required.
• Receive, organize, and restock products in respective areas.
• Sort beer cans and other recycling.
• Assist in inventory counts.
• Ensure loading dock and warehouse is kept clean and organized.
• Clean floors and other areas as needed.

QUALIFICATIONS:

• Highly organized and paying attention to detail.
• Effective communication skills: ability to communicate with guests and deliver products.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• 18+ required (to be able to transport alcohol).

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for majority of shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Perform opening and closing duties as directed by the manager or supervisor.
• Keep food and beverage items stocked in Skysuites and Skysuite Concessions.
• Deliver food and beverage items from the concourse to guests in the suites.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Keep Skysuite Concessions clean and organized, sweep/mop as necessary.
• Assist in running food from Skysuite Kitchen to the suites.
• Assist in keeping Skysuite Kitchen clean and organized, wash dishes as necessary.
• Assist servers in setting up and cleaning suites.
• Assist other concession staff in their duties.

QUALIFICATIONS:

• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Previous food and beverage experience is an asset.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to climb stairs multiple times throughout shift.
• Ability to perform normal lifting of stock up to 30 pounds.
• May be required to work in confined and/or narrow spaces.

DUTIES AND RESPONSIBILITIES:

• Ensure guest satisfaction through the highest standards of customer service, anticipating the needs of guests and exceeding their expectation.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Provide suggestions and upsells to guests. 
• Deliver food and drinks to guests, ensuring expediency and accuracy of each order.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Restock suites as needed, ensure suites are kept clean and organized.
• Record all transactions via the point-of-sale system and run tabs for guests for the duration of the game.
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Help keep food and beverage items stocked in Skysuites and Skysuite Concessions.
• Deliver food and beverage items from the concourse to guests in the suites.
• Keep Skysuite Concessions clean and organized, sweep/mop as necessary.
• Assist in running food from Skysuite Kitchen to the suites.
• Assist in keeping Skysuite Kitchen clean and organized, wash dishes as necessary.
• Assist other concession staff in their duties.

QUALIFICATIONS:

• Experience in the food & beverage industry.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Ability to provide excellent guest service.
• Effective communication skills: ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to multi-task and work efficiently in changing and varying environments.
• Smart Serve certification is required (must be 18+).
• Food Handler’s certification is an asset.
• High energy and ability to work in a fast-paced environment.
• Bilingualism is an asset.

PHYSICAL REQUIREMENTS:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for the majority of shift.
• Ability to perform normal lifting of stock up to 30 pounds.

DUTIES AND RESPONSIBILITIES:

• Ensure guest satisfaction through the highest standards of customer service, anticipating the needs of guests and exceeding their expectations.
• Greet guests as they arrive on the suite level, checking their tickets, and directing them to their suite.
• Help guests with their inquiries or needs, deferring to the correct people when needed.
• Assist in restocking suites as needed.

QUALIFICATIONS:

• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Friendly and professional attitude at all times.
• Smart Serve certification is required (must be 18+).
• Bilingualism is an asset.
• High energy and ability to work in a fast-paced environment.

PHYSICAL REQUIREMENTS:

• Ability to remain standing for the majority of shift.
• Ability to perform normal lifting of stock up to 30 pounds.

DUTIES AND RESPONSIBILITIES SUMMARY:

As the faces of the Goldeyes organization, Goldie and Goldette play a crucial role in enhancing the fan experience, promoting team spirit, and engaging with audiences of all ages. The ideal candidates will possess a vibrant personality, excellent communication skills, and a passion for entertaining crowds.

PRIMARY RESPONSIBILITIES:

• Execute entertaining dance routines and interact with fans during pre-game, in-game, and post-game activities to create an exciting atmosphere at Blue Cross Park.
• Engage with fans of all ages through interactions, photo opportunities, and other fan experiences to enhance their enjoyment of the game.
• Assist in promoting team events, merchandise, and sponsor activations through on-field appearances, social media, and community outreach.
• Help maintain the integrity and appearance of the mascot costumes through proper care so as to ensure it remains in top condition for all appearances.
• Collaborate with the game day production team to coordinate performances and enhance overall fan engagement.
• Participate in community events, charity functions, and school visits, etc. to represent the Goldeyes and foster positive connections with fans and supporters.
• Be adaptable to various weather conditions, game schedules, and fan demographics while maintaining high levels of energy and enthusiasm.

QUALIFICATIONS:

• Strong ability to perform in costume, entertain crowds, and engage with diverse audiences.
• Excellent communication and interpersonal skills with the ability to interact effectively with fans of all ages.
• Dependability and punctuality, with a commitment to fulfilling scheduled appearances and responsibilities.
• Willingness to work collaboratively with other members of the game day production team and Goldeyes staff.
• While not required, previous experience as a mascot performer or in a related field such as entertainment, theatre, or sports marketing is advantageous.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.
• Comfortable performing in a confined costume with limited visibility, mobility, adapting to different performance environments and situations.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Noise levels in the work environment are frequently loud.
• Exposure to outdoor elements.
• Standing or walking for prolonged periods of time; climbing, kneeling, and stooping; the use of arms and legs.

DUTIES AND RESPONSIBILITIES SUMMARY:  

With a primary focus on assisting with in-game promotions at Blue Cross Park, the Production & On-Field Promotions Team Member, a part-time seasonal position, will have direct interaction with fans and provide on-site marketing and promotional support to the Goldeyes’ Game Presentation department.

PRIMARY RESPONSIBILITIES:

• Find participants for and assist in execution of on-field games and promotions.
• Prepare for and assist with pre and post-game activities.
• Help our fans have a memorable and positive experience. 
• Contribute to the success and positive community standing of the organization. 
• Assist in directing and guiding Goldie and Goldette throughout the game. 
• Perform other duties as assigned.

QUALIFICATIONS:

• Ability to provide excellent guest service. 
• Effective communication skills. 
• Ability to work in a dynamic and fast-paced environment. 
• Must be outgoing and energetic, and comfortable with appearing and entertaining in front of a crowd. 
• Ability to work in a team environment while adhering to directions and guidelines from supervisors and managers.
• Availability to work weekends, evenings, some holidays between May 20 and September 21.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Noise levels in the work environment are frequently loud.
• Exposure to outdoor elements.
• Standing or walking for prolonged periods of time; climbing, kneeling, and stooping; moderate to heavy lifting; the use of arms and legs.